Privacy policy

Effective Date: June 15, 2026

Optix Marketing Agency (“Optix,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, submit a form, request a consultation, communicate with us, or use our marketing-related services.

Information we collect

We may collect the following types of information:

Name
Email address
Phone number
Business name
Website or social media links
Information submitted through forms, consultations, surveys, or service requests
Communication preferences
Marketing and advertising information related to your business needs

We may also collect basic technical information such as browser type, device information, IP address, and website activity through analytics tools and cookies.

Respond to your inquiries
Provide marketing consultations, audits, proposals, and services
Send service-related updates
Schedule calls or appointments
Improve our website, services, and customer experience
Send marketing, educational, or promotional communications when you have provided consent
Communicate with you by email, phone, SMS, or other messaging channels

How we use your information

We may use your information to:

Respond to your inquiries
Provide marketing consultations, audits, proposals, and services
Send appointment confirmations and reminders
Send service-related updates
Follow up on requested information
Improve our website, services, and customer experience
Send marketing, educational, or promotional communications when you have provided consent
Marketing and advertising information related to your business needs
Communicate with you by email, phone, SMS, or other messaging channels

Sms/text message communications

By providing your phone number and opting in, you agree to receive SMS/text messages from Optix Marketing Agency related to marketing services, consultations, appointment reminders, service updates, follow-ups, and promotional communications.

Message frequency varies, up to 4 messages per month. Message and data rates may apply.

You may reply STOP at any time to unsubscribe from text messages. You may reply HELP for assistance.

Consent to receive SMS/text messages is not a condition of purchase.

No Sharing of Mobile Information or SMS Consent

Optix Marketing Agency does not sell, rent, share, or disclose mobile phone numbers, SMS opt-in data, or SMS consent information with third parties or affiliates for their marketing or promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

Sharing of information

We may share limited information only when necessary to operate our business and provide our services, such as with service providers, software platforms, payment processors, website tools, CRM platforms, email providers, analytics tools, and advertising platforms.

These service providers are only permitted to use your information as needed to provide services to us.

We may also disclose information if required by law, regulation, legal process, or to protect our rights, safety, property, or users.

Cookies and tracking technologies

Our website may use cookies, pixels, analytics tools, or similar technologies to understand website activity, improve user experience, and support marketing and advertising efforts.

You may adjust your browser settings to disable cookies, but some website features may not function properly.

Data security

We use reasonable administrative, technical, and organizational measures to protect your personal information. However, no method of transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data retention

We retain personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, maintain business records, and enforce agreements.

Your choices

You may request to update, correct, or delete your personal information by contacting us.

You may unsubscribe from marketing emails by using the unsubscribe link in our emails.

You may opt out of SMS/text messages at any time by replying STOP.

Children’s privacy

Our services are intended for business owners, professionals, and adults. We do not knowingly collect personal information from children under the age of 13.